Top 1 Complaints and Reviews about Global Electric Motorcars

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of Mannington, WV on Jan. 13, 2004

On 10th, 2003, I purchased a Electric Motorcar (GEM) my local Chrysler dealer. GEM is, as proudly say on their website, A Company. No Chrysler dealers GEM anywhere in West Virginia, but my called other Chrysler and found a dealer in Virginia, 200 miles away, who had one available.

was trouble as soon as the car had been from the dealer in Virginia. It out to be a 2002, and my husband and I had thought we getting a 2003. But it was still a new and it had been a hassle arranging for its so we went ahead and bought it. It was to have a range of 35 miles.

it seemed to be fully charged we left the dealership, it needed to be twice on the way to our house. The 17-mile home took us over hours, and we had to do the recharging at the businesses of strangers.

Three weeks later our town’s annual fair. it was such an unusual vehicle, I to ride in the parade. The parade five miles from at the center of town, and ran for about two through town. The car stalled times just getting me town and then kept all through the parade route.

In the end it down entirely just the fairgrounds.

It was towed to my local after much excitement the Chrysler Roadside Assistance said I had to call GEM; GEM they couldn’t find an repairer closer than New I said they could tow it to New if they liked, but that the said that they be responsible for all towing charges. did the math and said that my dealer could repair it phoned instructions from one of techs, and that it would not the warranty.

We got that in writing.

It out that the motor had burned up. It two weeks for them to ship my a new motor. When the car came to me, it did not run well at all. It stalled out more frequently than

Moreover, it took to quitting a mile too soon on trips town (10 miles round-trip), me to push it home. That got Soon it wouldn’t get me the five into town at all.


it wouldn’t even get to the head of the (half a mile). The maddening was that it was inconsistent. It would to be running well, and I’d to take it into town, and it would just stop.

it got all the way to town and then quit, me to walk home five

I have an artificial collarbone and a bad that’s why I bought an alternative in the first place. Walking five miles wasn’t for me. The second time it stranded me in just before Thanksgiving, I had it to the dealer.

On December 9th, it was that three of its six Trojan were dead. The dealer’s person, Roger, asked if all six could be replaced, since the reliability was also in question. To his astonishment, GEM not only refused to pay for six they refused to pay for three. said the batteries were out of We checked the warranty.

The batteries were warranted for a from purchase of the vehicle, that if they had a code older than 18 months, would not be under warranty. The code date was October This was December 2003, so were 14 months old.

I this out to Kathy Jurgenson at She said that I did not have any of warranty at all on my GEM, because I was the of a used GEM, not a new GEM. She that my local Chrysler who bought the GEM (at my specific request) another Chrysler dealer was the owner of the GEM in question, and that he had now the car to me, so he had no warranty, since he didn’t own the car any And she said I had no warranty, and, not no recourse under West lemon law, since I had a previously owned GEM, not a new

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She magnanimously offered to sell me a used-GEM warranty on the car for $125 a warranty that would not batteries or tires.

I checked the Virginia Code and found at least for the lemon law, the is deemed to be the first non-dealer to own the I told her this. She said that wasn’t the way GEM did things. I I would talk to a lawyer.

She Go right ahead. I noticed the warranty on the battery said Trojan Battery was responsible for its provisions. I decided to try talking to Battery first. Jim Lee at Trojan He explained that even the warranty said that would replace batteries a year of purchase as long as weren’t eighteen months in practice Trojan had an agreement GEM.

By the terms of that GEM was supposed to put brand-new Trojan in each brand-new GEM they To encourage GEM to do this, Trojan GEM to pay for the replacement of any batteries which less than a year purchase at time of failure but than a year old.

I said to Jim Lee, But that’s not the warranty says you’ll do, and GEM has to pay for them. Jim Lee said he would Kathy at GEM. That was Wednesday; I haven’t heard The batteries were almost bad when we bought the car, and per agreement with GEM, new ought to have been put in the at sale.

They weren’t. The bad most likely contributed to the of the motor three weeks purchase. I’m much at GEM than I am at Trojan, but, if Trojan does have an with GEM, how does affect the written agreement have with me?

Unless, of they agree with GEM they have no agreement me.

As for GEM’s stand, if GEM really me to be a used-GEM owner with no why did they pay for my burnt-out motor in No word was said of all this My dealer, my bank and my insurance all thought I was buying a new car when I the GEM, though the insurance was the one who noticed, halfway through the that its VIN meant it had to be a 2002.

Well, I had to walk back town five miles (the second time, kind stranger gave me a My husband had to push the vehicle a mile several times, and I had to it a quarter mile myself times. I also had to walk shorter distances many

And my vehicle caused major for others on the day of the parade, since it the parade in its tracks every few There’s also the cost of the new to be considered, and the fact that I no have a warranty on my six-month-old vehicle.

Meredith should the West Virginia Attorney office.

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