2013 Renault ZOE a Car with a Difference Box Autos

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RENAULT Zoe – Electric Car Dynamique Intens 65kW Auto

2013 Renault ZOE a Car with a

Renault ZOE heralds the start of a new one in which electric mobility available to everybody. It marks a step forwards for the automotive and also for Renault. Throughout its 115 of history, the brand has shown its to innovate and to bring technology everybody’s reach. ZOE is the emblem of strategic plan – Drive the 2016 – and the spearhead of the Renault range. It combines all Renault’s expertise in a compact and attractive with an affordable price.

at the 2012 Geneva Motor Renault ZOE goes on sale in the UK in 2013.


from the start as an all-electric Renault ZOE is a supermini of clean, lines. The distinctive front end the new brand identity with its appealing looks. The blue of the logo, headlamps and dark-tinted identify ZOE as an electric car.

the concept of purity, the cabin to create a relaxing, zen feel materials that are soft to the

At the end of January 2008 at the Davos Carlos Ghosn announced the of the Renault brand to market a of four electric vehicles. The model was project X10, a designed as an all-electric vehicle, for mass marketing. This mission was placed in the hands of the teams, who confirmed its technical and feasibility on 16 th December 2008. marked the starting point of the process, organized on a competition

The brief presented on 21 st January stated that the design be “friendly and reassuring for an innovative, all-electric vehicle”.

ZOE, a car a difference

The first creative adopted an extremely radical Designers saw the new electrical era as a great to reinvent the car. Nevertheless, by little, studies gradually towards a more rational The transition from internal to electric power would mark a major break in habits, so it was important for the styling of ZOE not to be too

The aim was to design a car with a difference, but the formal cues of automotive in its lines and proportions, so that it be immediately accepted.

“To convey the relations with the environment, sought inspiration in the forces of and the elements. The car had to be expressed in moving than static form, by clean, natural energy. The boards in the design offices pictures of intense, stormy raging seas or the pure of winter landscapes.” Agneta – ZOE Design Project Manager

expressing purity and emotion

The drawing was by Jean Sémériva. Two key guided his digital penwork: and emotion. Purity, in the lines seem to run the length of the car’s and emotion, in its agile, dynamic

The car had a reassuring and dynamic look its compact, sculpted forms, mm wheelbase and raised waistline.

“We to design a car in motion and made for one line stops, another The design of ZOE was addressed as a whole, a drop of water. It has no corners or points.” Jean Sémériva, designer of Renault ZOE.

A car is visibly electric

ZOE is immediately as an electric vehicle, with the effect of the Renault logo and and the blue dark-tinted windows the range. Unusually on a production the rear lights are transparent blue concentric edging. turn red only on braking and the lights are switched on at night.

makes the overall body appear more uniform.

appealing looks

When Van Den Acker arrived in 2009, he major design changes, the front end to reflect the new brand As a result, ZOE features slender headlights and a larger logo, with the black grille. The smiling air intake with two on either side for the daytime lights, give ZOE a friendly, look. On July 28 th 2009 in the room at the  Technocentre in Guyancourt, Sémériva, presented his work to team, receiving a highly reaction. His design carries his a thumbprint in relief on the exterior of the rear doors, concealed in the pillar.

Customer tests in March 2010. The prototype at this time closely the model that would be to market at end of 2012. Again, the was highly enthusiastic.

A relaxing, zen ambience

The interior design of ZOE is the of Dominique Marzolf whose sketches also expressed the of purity. The dashboard is carved a single block, in clean, lines. The same approach is in the fascia strip, which the blade of a wind turbine. component uses a material is new to the automotive industry, soft to the and inspired by the world of home

The pure, relaxing ambience is by the use of pastel colour schemes in the – on the Life and Zen versions – and by the presence of technology. The 7” screen of the Renault console appears to float in of the dashboard, while the TFT (Thin Transistor) screen on the control hints at ZOE’s high-tech The seats feature built-in with pale textile (on the Dynamique Zen version) treated Teflon® stain protection for cleaning. The identity of ZOE as a zero-emission is shown by the initials Z.E. on the knob and on the driver’s seat

A pictogram resembling a printed can be seen on the roof lining and on the

The official presentation: Geneva

The design of ZOE was completely finalized in 2010. The reveal was organized in two First, the presentation of the ZOE preview car, also designed by Sémériva, at the 2010 Paris Show . The show car, went on to share 90% of its design with the production model, was a and immediate success with and in-house staff. the ultimate in the design process: the world of ZOE in its definitive form at the 2012 Motor Show.

The resemblance ZOE and the ZOE preview show car was applauded by the public and the press, who gave the car a welcome.


With ZOE, makes Zero Emission available to the greatest number. ZOE is the car to be designed as an all-electric model and at the affordable price from (after incentive, battery from £70 per month for 7,500 per year over three and ideal for day-to-day use. Renault’s electrical expertise, it cutting-edge electric technology.

more than sixty filed as part of its design, ZOE six world firsts in the fields of easy use, and connectivity.

Six world firsts on Renault

The first production electric with prices starting £13,995 (after incentive, rental from £70 per month for miles per year over years

The first production vehicle with a range at over 130 miles (NEDC cycle).

Able to cover 62 and 93 miles depending on driving and weather conditions, ZOE has the longest in its category. An achievement owed to its OptimiZEr system, which range in all driving conditions.

The electric vehicle that can be in between 30 minutes and nine depending on the power of the charging (between 3 et 43 kW), from one socket, thanks to the Chameleon

ZOE can be fast charged (43 kW – 80% of the battery in 30 at stations whose cost is one quarter that of existing systems.

The first vehicle as standard with Renault an integrated, connected multimedia

ZOE, the first production vehicle with a homologated of 130 miles (NEDC)

Renault ZOE is to cover between 62 and 93 miles on driving style and weather giving it the longest range in its In homologation tests based on a NEDC cycle, Renault ZOE is the electric vehicle with a of over 130 miles. This can be attributed to the Range OptimiZEr fitted on all ZOE models, which vehicle range by almost

The Range OptimiZEr system three major technical each of which makes an one-third contribution to increasing the of ZOE:

new-generation regenerative

a heat pump,

Michelin TM E-V tyres

New-generation regenerative recharges the battery during the and braking phase

Regenerative enables the motor to act as a generator. the driver releases the accelerator the motor recovers kinetic from deceleration and turns it an electric current that the battery. This energy otherwise be lost as heat the brake pads clamp To maximize power savings braking, Renault joined with Bosch to develop a system. This system distributes braking force the clamping of the brake pads and the brake in order to maximize the of the engine brake in charging the

The action of these two components is in order to prevent jolts or engine braking when on the

The heat pump maintains the of ZOE when the heating is in use

Inspired by development, this innovation is now for the first time on a production The operating principle was already known. The difficulty lay in adapting it to a

Special control algorithms developed to take account of the inertial and power of a vehicle

To cool the cabin, the system in the same way as a normal electric air system

To heat the cabin, the reverses the cycle of operation. It calories in the ambient air outside the compresses and heats them, directs the heat into the car

system lets the driver the cabin without impacting range. Limiting the energy of the heating system significantly disparities in the range of ZOE during the or warm seasons. For an equivalent of heating, the heat pump up to three times less than a conventional system.

The cabin temperature is reached quickly and maintained at a more level than in an ICE vehicle, the heating depends on the calories off by the engine.

Michelin ENERGY TM E-V increases the range of ZOE

Renault ZOE is the vehicle to be shod as standard this highly energy tyre developed with Combining energy savings, and durability, it was designed to reduce the energy losses associated rolling resistance while the sharp acceleration of electric

Tyres account for up to 30% of energy on an electric car. With rotation of the wheel, the tyre is under the weight of the load as it contact with the road. As its is deformed, the components heat up and a amount of energy is lost.

this heat build-up it possible to reduce energy The Michelin ENERGY™ E-V tyre very little heat when driving, thus energy consumption. At the same the patch of rubber in contact the road is capable of heating up during braking, thus the distance necessary to bring the car to a

Drivers also contribute to

Even more than on an ICE drivers can maintain vehicle in a number of simple ways:

eco-driving practices (anticipate, use the brake, adopt a reasonable to driving, etc.).  Applying rules improves range by an 16%.

The dashboard and R-Link connected system supply the with all the information necessary to the journey, vehicle range and more effectively (see below on R-Link).

Activate Eco to increase range by up to 10%.

Use the function to heat the cabin part 3: Zoe takes care of comfort).

Driving assistance the control panel

The TFT screen on the ZOE panel provides the driver a continuous readout of parameters on style and vehicle range. It

a gauge indicating battery status and the remaining range in Calculation of this figure is on driving parameters for the last 125 A reset function reduces the base to the last 20 miles in order to estimate the remaining based on immediate driving

an econometer indicating whether the is consuming or recovering energy at any time,

the speed displayed in format and the lever positions, resemble those of an automatic ( N eutral, D rive, R everse, P

Information from the onboard such as the distance covered, consumption (miles per kWh), overall and immediate (kWh), outside temperature, etc.

The style indicator” function the background colour of the TFT screen to driving style: green for blue for neutral driving and for a dynamic driving style more energy.

This provides reassurance. It maintains the of ZOE by reducing the performance of the air conditioning and as well as motor power. It is by a switch on the central console. The of the TFT screen turns green and the ECO appears.

If the driver needs acceleration, when overtaking for the function can be deactivated by pressing hard on the accelerator pedal.

Two packs for information and remote on ZOE

Drivers of Renault ZOE may also information and even interact their vehicle by means of two packs:

“My Z.E. Connect” (standard on ZOE and “My Z.E. inter@ctive” (standard on ZOE Intens and Dynamique Zen).

For information: the “my Z.E. Connect”

Wherever they are, can consult the following information their smart phone or

the charge level, estimated range based on the most driving parameters, the time of the charge, the charge status if the is connected (in progress or not), the remaining to complete a full and a monthly history* of charge ,

the location of charging stations in city

practical tips to better use of the electric car and maintain its For example, using the pre-conditioning to heat the cabin, adopting a driving style, etc.

can also receive notifications on the or end-of charging (by e-mail) or for a low battery charge or charge (by email or text).

For remote with the car: the “My Z.E. pack

With this drivers can use a smart phone or to:

run or set the pre-conditioning function to heat the

start remote charging,

set a charging schedule by selecting a slot

optimise the charging to make the most of lower electricity.

* Accessible from a PC or phone via the website www.services.renault-ze.com or the My web portal but not via the Z.E. services app

The Chameleon charger for a faster

Patented by Renault, this charger adapts to the power available, single-phase or three-phase, up to 43 kW. ZOE can thus charge its battery to a of 80% in 30 minutes. Chameleon also has the advantage of being able to ZOE at varying levels of power: for at 11 kW (a charge of around two hours) or 22 kW of the battery for a one-hour charge). intermediate power levels battery service life effectively and have less on the grid than a “fast” (43 kW).

Europe currently has than 4,000 11 or 22 kW charging referred to as “fast charging

Chameleon, an innovation from to develop electric vehicle use

The charger is a solution developed by to fit electric cars with a onboard charger at limited The basic idea is to “divert” the and inverter from their in providing traction so that also contribute to the charging of the The Junction Box, a new sub-system by Renault, manages the charging changes the alternating current to current and communicates with the station.

The Chameleon charger’s Box is only slightly bigger and than the 3V charger found on other electric vehicles on the but, thanks to the use of the inverter and windings, charging power can 43 kW.

Fitted under the bonnet of the Chameleon charger considerably the technology used by high-power charging stations. Since fast-charging stations will no need a built-in rectifier, will cost just one of their current price and be to deploy. This innovation contribute to the development of electric use.

Charging ZOE

ZOE is equipped a charging cable for power of between 3 and 22 kW. On the car, it is plugged the socket under the logo at the unlocked using either the card or a switch on the left of the wheel. Fast-charging stations (43 kW) a built-in cable that is into the vehicle. When the has been plugged in, the “Z.E.” lights up. A blue light to show that charging is and remains fixed when is complete.

A red light indicates a in the charging process.

All versions of ZOE with Renault R-Link

R-Link, the integrated, connected system is fitted on all versions of ZOE launch. Renault R-Link a full range of multimedia in a single system: navigation, telephone, Bluetooth® audiostreaming, connections for portable devices, services (depending on versions),

Fingertip or voice-access to main

Using the 7’’ touch screen or voice recognition, drivers for example, dictate an address to the system or issue instructions: a phone call”, “display my “run e-mail”, etc… The To Speech (TTS) function messages and other RSS feeds some applications to be read out when the car is moving.

R-Link dedicated to electric driving

On Renault R-Link includes dedicated to electric driving. The Z.E. LIVE navigation displays a circle showing the radius corresponding to vehicle It also informs drivers a destination if they have capacity to reach it. If this is not it can show the way to the nearest charging

It can also suggest the route is most economical in terms of use and display charging stations by TomTom®) on the map depending on the vehicle’s location or on destination).

Renault is linked to ZOE ECU, authorising new vehicle functions. In real drivers can view their history, or the energy flows the battery and electricity-consuming functions as the motor, air conditioning, heating, system, etc.

On arriving at destination, drivers can assess eco-driving performance by selecting the eco²” function. This analyses driving style and customised tips for more driving. A comparison between encourages drivers to take up the of improving their eco-driving

R-Link connected

Renault°R-Link is connected to the outside world and to the through a built-in Edge connection.

Connected functions, as TomTom® LIVE services , provide drivers with information on traffic conditions so they can cut journey time.

LIVE” helps drivers to the best route:

HD Traffic® is the traffic information system on the It analyses traffic flows sections of just a few dozen Right from the start of the it gives a precise time of

TomTom® Places . the largest database (updated in real via the internet) helps drivers a specific place or the address of a nearby or in a given city.

provides a three-day weather

Up-to date speed locations and warnings.

Renault Store, an original automotive store

With around applications available from (depending on country), R-Link offers a range of applications and that is without competition. a full range of fields, general or theme-based information sport, female interest, etc.) to vehicle-linked apps Assistance, e-guide: interactive manual), via community applications, and social networks, the R-Link catalogue is set to grow quickly. To a range of apps for automotive Renault worked with a of partners: development companies as as start-ups founded by young in the field of connected services.

R-Link Store apps

. e-mails, social networks, navigator, etc.

Route . identification of parking places,

Practical information . weather diary, yellow pages, restaurants etc.

Emergencies . calls, Renault Assistance.

. multi-modal journeys, public

Budget . insurance per kilometre, tips, etc.

Use . servicing users’ manuals, etc.

. games, information, tourism, etc.

Business . fleet round management, remote teleworking, expenses notes,

For the launch of ZOE, Renault is buyers a passport to the online to help them get used to

connected services free for months: TomTom® Live and Series,

a number of applications for three years (on Zen and Intens, on Life): e-mail, R-Link weather, Renault Assistance. offer will gradually with new apps.

as well as to the R-Link Store for three (on Zen and Intens) in order to download, the car, more than apps available from depending on the country.


Renault ZOE with a wide range of dedicated to comfort. For example, the can be pre-heated to the right temperature before the driver gets in. The air in inside the car is cleaner, and the air conditioning a sufficient level of moisture in the air to dry skin.

ZOE sets the right

With the pre-conditioning function, the of ZOE is heated or cooled to the right (set at 22°C) at the time by the driver. This function, can be set from the car’s R-Link or remotely from a computer or phone, heats or cools the of ZOE when the car is connected to a charging The energy required to reach the temperature is therefore drawn from the socket and not from the thus maintaining the range of

When the driver starts the air conditioning or heating function maintains the set temperature without to increase power to make up for a difference in temperature levels.

if ZOE is not connected, the pre-conditioning function can be activated immediately, but only for a of five minutes. This can be in two ways:

pressing the dedicated on the hands-free card,

via a smart or PC.

The air breathed by the occupants of ZOE is cleaner

An carbon particle filter the air in the cabin, absorbing most smells and pollutants.  Made up of layers and activated carbon, the traps ozone, nitrogen sulphur dioxide, toluene, and hydrocarbon particles (dust, It also filters out contaminants of a few microns in size, such as or soot.

Intelligent air conditioning does not dry the skin out

Extensive use of air conditioning can make the skin dry. The air conditioning of ZOE automatically the level of humidity in the cabin for a comfortable feel.

Cabin by TÜV Rheinland

TÜV Rheinland, a recognized, organization certifies that all the used to manufacture the cabin of ZOE respect the TÜV Rheinland LGA Products . These criteria were to minimize any risk of allergic The chemical components analysed

volatile organic compounds,

any substances that could skin or respiratory allergies,

Moreover, this certification guarantees the efficiency of the pollen on ZOE against particles that affect the purity and quality of the

“Take care by Renault” (only available on ZOE Dynamique

Along with the pre-conditioning and the described above, the “Take pack comprises:

a toxicity that detects high of pollution and activates an automatic air function in the cabin ,

a purifying and air ionizer . The purifying function bacteria such as fungi, and germs present in the cabin The relaxing function generates ions to restore the balance the positive ions that are in high concentrations in confined

an active scent diffuser relaxing or simulating properties. Two are available for ZOE: “Cocooning and “Calming ylang”. There are possible strength settings for the which are diffused periodically to saturating the air.

The active of these scents was proved in a conducted by the German institute in December 2011, involving 60 ( Psyrecon is a German institute in psycho-physiological scientific studies) The were developed by the company ® . which supplies concentrates to the leading perfume manufacturers. Six active scents are also in after-sales (recharge cartridges) as as from the website www.renault.fr Boutique page), where can be ordered on line,

Teflon® to make it easier to clean the This invisible, odourless makes the fabric waterproof and

Renault has also innovated in servicing. Given that colours may attract dirt, ZOE is with an easy cleaning kit Zen version only). The kit contains a product specially adapted to the and grain finish of the cabin in ZOE.

TAKE CARE BY the Renault signature for well-being and

Introduced with Renault the “Take Care” signature is a of premium onboard features well-being and comfort. The Dynamique Zen of ZOE carries this signature.


Renault ZOE is a vehicle, easy to handle and fun to with a chassis tailored to the characteristics of electric vehicles and tuned steering, tyres and absorbers. ZOE is a reassuring vehicle performs consistently on all types of in the city and on the open road the city and motorways). As an electric it is quiet and restful to drive, no engine noise or vibrations.

An dedicated to electric driving

ZOE is based on the “B” platform already by around twenty Alliance including New Renault Clio. The suspension, which is shared New Clio, is of the McPherson type, with a lower wishbone The sub-frame and lower suspension are taken from the next up (Mégane) for increased comfort and precise steering. The rear features a programmed-deflection flexible

It is the most robust in the Renault in order to take the weight of the positioned in the chassis. It has been for greater comfort, with the of polyurethane bump stops for damping.

Dynamic features for drivability

The synchronous electric with rotor coil excellent energy efficiency in all of use. With output of 65 kW (88 it produces maximum torque of 220 Nm instantly, in less than one of a second, for strong acceleration and from the lowest engine It takes just four to accelerate from 0 to 50kph, a requirement in city driving.

The position of the battery under the helps to balance the weight front and rear (59 % / 41 % when for better traction. Compared the Clio 3 platform, the centre of is 35 mm lower, the tracks 16 mm wider and the stiffness of the platform increased by thus improving the stability and behaviour of Renault ZOE.

The is precise and easy to handle. ZOE features the linking rods of Renaultsport, a car reputed for the quality of its with rubber sub-frame points specially developed for dynamic behaviour. The low steering (2.71 turns lock to combined with a power motor from the next up improves handling and driving

A calmer, more restful

Acceleration is smooth and linear no stumbling, thanks to the reduction which transmits the rotational of the motor to the wheels, without a system or converter. For the driver, the is like having the best gearbox on the market.

The onboard and absence of vibrations are restful for the The car is particularly quiet at speeds of up to Beyond this speed, the noises heard come the wheels on the road and the flow of air the bodywork.

The noise level in the cabin of ZOE between 25 and 50mph is 60 and 65 dB, which is between two and three less than an ICE vehicle of power.

The onboard calm drivers take full of the listening quality delivered by the audio system. Renault ZOE with 3D Sound by Arkamys® on the Zen and versions. Using digital processing software, this creates a spatialisation effect, increased depth and relief to the heard.

Drivers can select zones in the cabin: driver the first row or the whole vehicle.

For stress-free driving, when urban areas, ZOE ships Z.E. Voice . an exterior to warn pedestrians of the oncoming and enable them to estimate its since the frequency varies the speed of the car. Z.E. is active at speeds of between 1 and

The car is silent when stationary. design studies were on the sound in order to create a identity corresponding to the character of It was developed in association with the Perception and Design Team at the institute IRCAM (Institut de

et Coordination Acoustique / Musique). can choose between three “Pure”, “Glam” and “Sport”. The can be turned off simply by pressing a

It comes back on automatically the driver starts the car again.

All ZOE models ship with assist for easy starting on This system holds the car on a slope for a few seconds, while the releases the brake and starts to

To ensure a relaxing experience the longer term, the electric is “maintenance-free”, waterproof, and requires no The servicing costs of an electric are up to 20% lower than those of an ICE No timing belt, air filter or filter to be replaced, and no oil changes.


ZOE all of Renault’s expertise and know-how in and quality written into its Renault ranks among the full-line manufacturers for reliability and is to meet high standards in As part of the development process, ZOE the same function approval as an ICE vehicle, along with tests specific to electric

Perceived quality in order to appeal

Perceived quality to making a car appealing and robust, and was a key concern for Renault throughout the ZOE process. The design and perceived teams worked together to the design of ZOE. The LED daytime-running the charging socket on the front end the “Z.E” diodes, the full lines and the lighting technology are a few of the features contributing to the overall quality of ZOE.

The bonnet also highlights the design of the and headlamps. Concerning quality of key points include:

the particular on gap and flush on the bodywork,

a radius of of less than 2 mm,

the significantly space between the tyre and the arch.

Inside the car, efforts have been concerning the quality of finish and The design contributes to the overall of strength. The dashboard strip an attractive material that is to the touch.

Production quality at the plant

Renault ZOE is built at the plant alongside New Renault and to the same high standards of quality. In particular, requirements been tightened up concerning the of minor defects at the end of the assembly in order to improve perceived

ZOE, tested from all

Renault ZOE was driven for 850,000 km in to test dynamic performance, out fine-tuning, and assess reliability and in all driving conditions. The car was spared during tests: extreme dryness, humidity, rough dust and gravel. In the list of for inspection, particular emphasis was on the performance of the battery and electric

Tests carried out in conditions of cold (up to -20°C) in Kiruna confirmed the battery’s resistance to the

Everyday handling

EDAU carried out on Renault ZOE

22,000 getting in and out of the driver’s seat,

handbrake manoeuvres,

14,000 raising and lowering the front

8,000 actions: opening and the tailgate

3,100 actions: and closing the charge flap

motor tests

The electric of Renault ZOE was developed and tested at the technical centre, France. All and characterization tests (speed, simulation of road cycles and (heat and vibration) were out on a ZOE “5A generation 2” motor. The tests, out over a period of between and twelve weeks, correspond to 20 of normal use.


The batteries for Renault electric are tested in a 2,500m² electrical facility at the Lardy centre. mechanical and chemical endurance, and performance over time are all

Charging infrastructure tests

conducted a campaign to test the charging infrastructure in eleven countries. The aim was to list charging escalate information on any operating and ensure that conditions are for the launch of Renault ZOE.

A extensive warranty than for ICE

ZOE benefits from Renault’s 4+

4 years/48,000 miles free

4 years/100,000 mile warranty

4 roadside assistance

4 years available

In addition, all Renault models have the following cover:

Electric powertrain warranty: 5 / 100,000 miles

Lifetime warranty: within the rental the battery must always be and with a charge capacity than 75% of its initial capacity. If one of two points is not satisfied, the battery is free of charge.

Zero on safety

Renault ZOE inherits all safety-related know-how and techniques. The of ZOE and the battery pack have reinforced to protect the occupants and the in the event of impact. For greater an electronic system continuously the state of each cell basic component of the battery) and off the current immediately if necessary.

ZOE has been awarded a five-star following the passive safety carried out by Euro NCAP, the harsher noting system by this independent body in 2013. The score achieved by ZOE further evidence of Renault’s in the realm of passive safety.

ZOE obtained an overall score of 82 per (including the maximum rating for safety) and consequently figures the very best models in its

In addition to this formal Renault ZOE is an eloquent ambassador of the system and delivers reassuring thanks to its precise, responsive As an electric vehicle, it is equipped a system that provides an warning of its approach. The sound was developed in association with for blind and visually-impaired people.

ZOE’s safety performance is comparable with that of an combustion-engined vehicle, confirming its as a genuine car.

A holistic for optimal protection of all occupants

ZOE shares the same platform as New so it was only normal for it to target the high level of safety as the internal combustion-engined supermini. To this result, Renault has solutions that take its extensive research into accidents and driving behaviours to the protection of all occupants. To guarantee more effective protection, its architecture was designed to ensure its latest-generation protective systems are extremely quickly.

Adult protection

In a head-on impact, ZOE’s front occupants are by two high-efficiency airbags, as well as cushion airbags, along seat belts equipped pretensioners and load limiters set at At the rear, all seats are equipped three-point seat belts, load limiters for the two outer

Meanwhile, Fix4sure technology is a innovation that has been to combat submarining (whereby slide beneath their belt in a head-on impact). All ZOE’s occupants are protected this phenomenon thanks to a hump in each seat as well as by the low position of the seat buckles, along with cushion airbags for the driver and passenger.

Because the sides of a car from relatively less side-on impacts are a frequent of fatal injuries, but specific has produced spectacular results to the maximum score of eight To respond up to twice as quickly, ZOE features two side-impact detection (in the front doors and at the foot of the A specific algorithm adjusts the at which the new-generation head-thorax are deployed to match the severity of the

Combined with the results of the and rear impact tests, score helped Renault ZOE to 32 points from a possible 36 for protection, which is one of the best ever obtained in the small car

Child protection

Thanks to the design of its structure and the availability of Isofix child seat for the front passenger seat and rear seats, Renault child protection rating among the very best in the B with a score of 39 points out of a 49, despite the fact that the procedure’s severity has been up.

Renault ZOE: segment for pedestrian protection

The front end of ZOE was to minimise injury to pedestrians. The has no salient edges, while the part of the windscreen, which is very rigid, was designed to the risk of injury in an impact. the height of the bonnet is raised in to accommodate a crumple zone the structure and the uppermost parts of the

Thanks to a score of 24 points out of 36, ZOE has emerged as the best car in its class in of pedestrian protection, too.

in its genes… plus equipment

ZOE is equipped with cruise and a speed limiter as standard, as as audible and visual seat reminder warnings for all seats, ESC. It was awarded the maximum of eight points for this of the evaluation process, again the increased severity of the criteria

A pragmatic approach and real

Renault’s approach to safety is on a detailed study of actual and real world safety a view to proposing products correspond with the realities on the including the incorporation of safety as standard from the very equipment level. The priorities focus on the development of the most technologies to a) prevent an accident in the first place, b) ensure corrective action can be taken in situations and c) protect passengers an impact does occur. holistic approach does not down to just one equipment or technology.

Over the years, has emerged as a benchmark for automotive and this is also mirrored in the its models have secured in ratings.

When it comes to safety, the qualities of the chassis, with auto-adaptive digitalisation of the dynamics, permit emergency to be detected with precision. The ABS and ESC which are both standard, are more efficient and are triggered at the right moment to prevent The emergency brake assist is incorporated in an electronic control unit.

Last but by no means work on ergonomics means drivers are able to concentrate on the ahead. For greater comfort, the of instruments has been designed to be clear and graphical. Renault ZOE benefits from modern aids such as advanced voice commands for certain with the R-Link multimedia the automation of tasks such as and windscreen wiper activation, rear parking sensors and a reversing camera for certain

All versions of Renault ZOE are equipped Bluetooth® telephony.

“Abusive” tests

As batteries are sensitive components, they underwent severe forms of torture in the of so-called “abusive” tests at the battery test centre. were spared nothing in by fire, immersion, combustion, external short circuit, compression, dropping, excess and a nail test, which sticking a nail into the of a cell. All in pursuit of a single no compromises on safety.

Tertiary also a priority

Tertiary (the safety of the occupants an accident) is also a priority for which provides support for the services during operations or at an stage during training. months before the launch of the electric vehicles, fire from the Paris region involved in drafting the guide by Renault for the emergency services, recommendations for operations involving vehicles (checking the type of disconnecting the 400V circuit, the 12V battery, techniques for freeing operations on vehicles that are or under water, etc.). then, Renault has continued with the fire services.

Renault guides for emergency and services are available free of from the www.infotech.renault.com website, for vehicle in the Renault Z.E. Fire extinction tests with the fire services in the region showed the efficiency of means of extinction: water out the fire with no undesirable


The electric vehicle led by ZOE is the spearhead of Renault’s eco² policy. It is contributing to the commitments by the Renault group as part of the plan “Renault 2016 – the Change”: to cut its global carbon by 10% in 2013 and a further 10% between and 2016.

Zero emissions in use

all electric vehicles, ZOE emits no CO 2 . carbon monoxide, small smells or engine noise on the road (excluding wear Electric cars thus a positive impact in the city, they contribute to improving air and reducing urban noise.

the introduction of tighter regulations on emissions (Euro 1 through to 6), air quality in the city is improving, but progress depends on the renewal of the local vehicle parc. The integration of electric vehicles speed up improvements in air quality. electric vehicles making up 20% of the vehicle parc, concentrations of emissions could be slashed by 20 and 40%, depending on the pollutant.

vehicles set to increase their on the carbon footprint

Well-to-wheel of CO 2 depend on how countries generate electricity. Based on the energy mix in ZOE emits 58g of CO 2 / km, compared with 89g for the new Prius..  Based on the UK energy ZOE emits around 54 g/km of CO 2 .

In in Europe, 18% of electricity was generated renewable sources, and this is set to grow with the increased use of sources in the electricity generation Eurelectric, the association representing the industry in Europe, expects to see a 15% in the carbon dioxide intensity (g of electricity in France and Europe 2010 and 2020. And this will have a positive and impact for all existing electric unlike for ICE vehicles, where in technology bring no immediate for all the cars already on the road.

ZOE have 55% local content fitted with the Renault motor produced at Cléon. figure, which is set to increase in the years, will contribute to the carbon footprint of logistics

Rome – modelling the impact of vehicles on air quality in the city

In Renault joined forces the municipality of Rome and the companies

Technologies and Arianet, which in modelling atmospheric pollution. The aim was to the health benefits of electric in the city.

Two scenarios were and compared:

Maintaining the existing through to 2020

Introducing 20% of vehicles in the city centre and 10% the city. The study took of the drop in local emissions by electric vehicles and the impact on linked to generating additional

Conclusions show that 2 delivers clear health compared with scenario 1. of nitrogen dioxide (NO2) fall by between 9 and 25% depending on the and up to 45% on main roads, while of particles (PM10) would by up to 30%. Over half of the in the historic city centre be protected from a level of exposure greater than 2 μg / m3 recommended by France’s Conseil d’Hygiène Publique (public authority). Variations of small concentrations (%)

“Charging eco²”, to cut costs and emissions

“Charging is an innovative connected service by Renault to help drivers their vehicle in the right way and at the time. This charge assistant lets drivers periods of cheap energy a small carbon footprint, and to peak hours.

This which is available in the “My Z.E. pack can be accessed from the https://www.services.renault-ze.com. A colour-coded bar on the driver’s charge schedule shows the of prices, peak hours and CO 2 for electricity, hour by hour. can then enter their own requirements along with the prices linked to their and specify the required weighting “price” and “CO 2 ” emissions.

An algorithm databases developed by Renault for country, then displays time slots and specifies the savings in euros, kg of CO 2 . and the number of hours avoided.

Renault’s to battery recycling, an integral of the electric vehicle’s ecosystem

has put in place an organization covering all the in which it sells electric in order to process end-of-life in a way that respects both the and applicable legislation. This is reflected in the first partnership signed with the company a global leader in the recycling of batteries.

Damaged or end-of-life are collected and sent to diagnosis where they are sorted and either for re-use outside the industry or for full recycling. If the cannot be removed, the car is sent to an breaker.

The first stage in the process is to dismantle the battery down to the modules, a little a “Russian doll”. Sometimes, on a 250 kg just 10 kg will be sent for treatment and the other 240 kg reused. from the modules, all components are using conventional processes plastic, etc.).

The modules, up of groups of cells, are processed by specializing in battery recycling.

2011, Umicore has been for processing batteries from electric vehicles. It uses a process for the modules and cells, by a hydrometallurgical process for metal This process meets the set by European regulations: a recycling-recovery of over 85% for electric vehicles and 50% for the battery.

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