Tesla Model S tops consumer survey SFGate

10 Май 2014 | Author: | Комментарии к записи Tesla Model S tops consumer survey SFGate отключены
Tesla Model S

Tesla Model S tops consumer survey

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For Tesla Motors, the timing couldn’t have been better.

Consumer Reports on Thursday issued its annual car owner satisfaction survey, and Tesla’s Model S took top honors.

The electric luxury sedan beat all all other cars, winning a near-perfect customer satisfaction ranking. As Consumer Reports put it:

Lots of people love their cars. But as we’ve consistently seen in our yearly owner-satisfaction ratings, the vehicles that inspire the strongest loyalty are ones that are fun to drive, deliver great fuel economy, are fashionably green, or envelop you in a high-tech, luxurious driving environment. So perhaps it shouldn’t be a surprise that the Tesla Model S all-electric luxury sports sedan, which provides all of those attributes in one car, topped our latest ratings with the highest satisfaction score we’ve seen in years: 99 out of 100.

Tesla and its investors have endured seven difficult weeks. Since the start of October, three Model S sedans have caught fire following accidents. The National Highway Traffic Safety Administration opened an investigation last Friday. (Although the investigation formally began on Friday, the agency only revealed it on Tuesday of this week.) Three workers were injured in an accident at the company’s factory in Fremont on Nov.

13. And Tesla stock, which neared $200 in late September, has tumbled back to $122 per share.

But Tesla doesn’t just have customers. It has believers, Model S buyers who advocate for the car with the fervor of evangelists. And roughly 600 of them ended up in Consumer Reports’ survey.

Tesla Model S

Which car fared worst in the survey? The Nissan Versa. Only 45 percent of Versa drivers said they would definitely buy the car again.

More Tesla News: George Blankenship, the former Apple executive who developed Tesla’s retail stores, has left the company.

Although he’s still listed on the company website as Tesla’s vice president of sales, Blankenship’s LinkedIn page says he left that position sometime this month. He lists his current job as Director of Smiles for the Blankenship family, saying he is focused on finding as many ways as possible to make as many people smile as often as possible.

Blankenship told the San Jose Mercury News that he was retiring to spend more time with his family.

Blankenship was instrumental in creating Tesla’s retail stores, which look and operate more like Apple stores than traditional car dealerships. An enthusiastic presence, Blankenship also MC’d the ceremony celebrating the start of Model S production at Tesla’s Fremont factory last year, leading the crowd of employees and visiting dignitaries in cheers.

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